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Right of Cancellation

Cancellation policy & cancellation form


Consumers are entitled to a right of revocation according to the following provisions, whereby a consumer is
is any natural person who enters into a legal transaction for purposes that are predominantly
neither their commercial nor their self-employed professional activities
can be attributed to:

A. Cancellation policy
Right of withdrawal
You have the right to cancel this contract within fourteen days without giving reasons.
to revoke this contract.
The revocation period is fourteen days from the day on which you or a third party named by you, who is not the
third party, who is not the carrier, has taken possession of the last goods.
or has taken possession of the last goods.
To exercise your right of withdrawal, you must send us (Primex GmbH, Senefelder Str. 12,
63456 Hanau-Steinheim, Germany, Phone: (+49) 6181 6716 - 0, Fax: (+49) 6181 6716
- 22, e-mail: [email protected]) by means of an unequivocal statement (e.g. a letter sent by
by mail, fax or e-mail) about your decision to revoke this contract.
to revoke this contract. You can use the attached sample cancellation form for this
which, however, is not mandatory.
To comply with the withdrawal period, it is sufficient that you send the notification of the exercise
of the right of revocation before the expiry of the revocation period.
Consequences of the revocation
If you revoke this contract, we shall return to you all payments that we have received from you, including delivery costs.
received from you, including delivery costs (with the exception of additional costs,
resulting from the fact that you have chosen a type of delivery other than the cheapest standard delivery offered by us.
the most favorable standard delivery offered by us) without undue delay and at the latest within
within fourteen days from the day on which we received the notification of your revocation of this
revocation of this contract has been received by us. For this repayment we use
the same means of payment that you used for the original transaction,
unless otherwise expressly agreed with you; in no case will you be charged for this repayment.
you will be charged for this repayment. We can refuse the
refund until we have received the goods back or until you have provided proof that you have
have provided proof that you have returned the goods, whichever is earlier,
whichever is the earlier.
You must return the goods immediately and in any case no later than fourteen days
days from the day on which you notify us of the revocation of this contract.
or to hand over the goods. The deadline is met if you send the goods before the expiry of the period of fourteen days.
the period of fourteen days.
Copyright © 2020, IT-Recht-Kanzlei - Alter Messeplatz 2 - 80339 Munich, Germany
Tel: +49 (0)89 / 130 1433 - 0- Fax: +49 (0)89 / 130 1433 - 60
You bear the direct costs of returning the goods. The direct
costs for the return of goods which, due to their nature, cannot be normally
goods which, due to their nature, cannot be returned to us in the normal way by post (goods for
(forwarding goods), for each such goods estimated at a maximum of about 55 euros.
You will only have to pay for any loss of value of the goods if this loss of value is
loss in value is due to handling of the goods that is not necessary for checking the quality, properties and
of the goods is not necessary to test the quality, characteristics and functioning of the goods.
Exclusion or premature expiry of the right of withdrawal
The right of withdrawal does not apply to contracts for the delivery of goods that are not prefabricated and for the
prefabricated and for the manufacture of which an individual selection or determination by the consumer is
by the consumer or which are clearly tailored to the personal needs of the consumer.
needs of the consumer.
The right of withdrawal expires prematurely in the case of contracts for the delivery of sealed goods that are
are not suitable for return for reasons of health protection or hygiene, if their
if their seal has been removed after delivery.
General notes

1) Please avoid damage and contamination of the goods. Please send the
in the original packaging with all accessories and with all packaging components.
packaging components back to us. If necessary, use a protective
outer packaging. If you no longer have the original packaging, please ensure that it is sufficiently
with a suitable packaging for sufficient protection against transport damage.

2) Please do not return the goods to us freight collect.

3) Please note that the aforementioned clauses 1-2 are not a prerequisite for the
effective exercise of the right of withdrawal.
Copyright © 2020, IT-Recht-Kanzlei - Alter Messeplatz 2 - 80339 Munich, Germany
Tel: +49 (0)89 / 130 1433 - 0- Fax: +49 (0)89 / 130 1433 - 60

B. Cancellation form
If you wish to revoke the contract, please fill out this form and return it to us.
send it back.

To

Primex GmbH
Senefelder Str. 12
63456 Hanau-Steinheim
Germany
Fax: (+49) 6181 6716 - 22
E-mail: [email protected]
I/we (*) hereby revoke the contract concluded by me/us (*) for the
purchase of the following goods (*)/provision of the following service (*)


_______________________________________________________
_______________________________________________________
Ordered on (*) ____________ / received on (*) __________________
________________________________________________________
Name of consumer(s)
________________________________________________________
Address of the consumer(s)
________________________________________________________
Signature of the consumer(s) (only in case of paper communication)
_________________________
Date
(*) Delete as applicable
Copyright © 2020, IT-Recht-Kanzlei - Alter Messeplatz 2 - 80339 Munich, Germany
Tel: +49 (0)89 / 130 1433 - 0- Fax: +49 (0)89 / 130 1433 - 60

 

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